At Library Books, we strive to provide high-quality digital books at unbeatable prices, ensuring customer satisfaction with every purchase. Since our products are digital and instantly accessible after purchase, all sales are final. However, we understand that exceptional circumstances may arise. Please read our refund policy carefully.

Eligibility for Refunds

We offer refunds only in the following situations:

  1. Duplicate Purchase – If you accidentally purchase the same book multiple times, we will issue a refund for the duplicate transaction.
  2. Incorrect Book Delivered – If the book you received is different from the one you purchased, we will provide the correct book or issue a refund if the correct version is unavailable.
  3. Corrupt or Unreadable File – If the book file is damaged, corrupted, or unreadable, and we are unable to provide a working replacement, we will issue a full refund.

Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of Mind – Once a book has been purchased and downloaded, we cannot issue a refund simply because you no longer want it.
  • Incorrect Purchase – Please review your order carefully before completing the payment. Refunds will not be granted for purchasing the wrong book.
  • Downloaded Products – If the book has already been downloaded successfully, it is considered delivered, and refunds will not be issued unless the file is faulty.

Refund Request Process

To request a refund, follow these steps:

  1. Contact Us – Send an email to support@librarybooks.store within 7 days of purchase with the subject line “Refund Request – Order #[Your Order Number]”.
  2. Provide Details – Include your order number, the issue you’re experiencing, and any relevant screenshots or proof.
  3. Review & Response – Our support team will review your request and respond within 3-5 business days with a resolution.

Alternative Resolutions

If a refund is not possible, we may offer:

  • A replacement of the same book in a different format.
  • A discount code for a future purchase as compensation.

Changes to This Policy

Library Books reserves the right to update or modify this refund policy at any time. Any changes will be reflected on this page, and it is your responsibility to review it periodically.

For further assistance, please contact our support team at support@librarybooks.store